By paying your trip deposit, you indicate your acceptance of these terms. If you have any questions, please give your Trip Consultant a call.
Vacation includes: The services of a Tracks & Trails Trip Consultant to assist in choosing a suitable itinerary; confirmed reservations for all proposed trip components; an Adventure Kit travel portfolio containing all trip-related documentation.
Does not include: Airfare, fuel, park entrance fees, and personal items like laundry, groceries, meals, drinks, gratuities.
It is the responsibility of the traveler to notify Tracks & Trails at the time of booking of any special disabilities, medical conditions or other considerations of the members of the traveling party. Tracks & Trails will make reasonable efforts to accommodate the special needs of disabled travelers but is not responsible for any denial of services by carriers, hotels, lodges, restaurants or other independent contractors.
You will make 3 non-refundable payments:
1) $500 Deposit — Due upon booking to reserve travel dates and initiate reservations for hotel, RV, campsites, activities. Pay by credit card (Visa, Master, Discover). Non-refundable; forfeited if trip is canceled.
2) Payment 2 — 50% of trip balance is due 90 days after deposit. Pay online via ACH transfer. Credit cards incur a 3% fee.
Non-refundable. Full amount may be applied to future vacation purchase if trip is canceled at least 62 days before travel.
3) Payment 3 — Remaining trip balance is due 60 days before travel. Pay online via ACH transfer. Credit cards incur a 3% fee.
Cancellations within 62 days of travel result in all payments being forfeited.
No refunds or other compensation will be offered in the event that inclement weather, fire or smoke conditions, or other natural causes lead to travel delays or prevent customer from participating in scheduled activities. If your trip needs to be rerouted due to weather-related conditions, we will do so.
PLEASE CONSIDER PURCHASING TRIP CANCELLATION INSURANCE.
Tracks & Trails reserves the right to amend the price after a trip is booked under the following circumstances:
A. The supplier of one of your Optional Excursions increases rates. If you do not wish to accept the new price, you may cancel the excursion and receive a full refund of payments for that excursion.
B. There is a significant change in the Canadian currency exchange rate for Canada trips.
Changes are difficult to accommodate and will incur change fees.
After you pay the deposit:
- Change to a different itinerary: $500 + shift to current cost of new trip
- Change your trip start date: $500
- Change RV model: $200 + change in RV cost
After you approve your Trip Confirmation Outline:
- Add or change trip participants: $100 + applicable extra passenger fees
- Add excursion: $50 + cost of excursion
- Cancel excursion: 10% of excursion cost
- Hotel: no changes permitted, but we will deduct $150 from your invoice if you want to book your own hotel
NO CHANGES PERMITTED WITHIN 60 DAYS OF START DATE
Tracks & Trails will not issue refunds for any unused portion of the trip, including early termination of your vacation, early return of the RV, unused campsites, or missed activities. Services that are canceled 60 days or less before travel will not be refunded.
The Adventure Kit includes your personalized itinerary, travel tips, route maps and mini guides for your destinations. Ground shipment of your Adventure Kit to your home or office in the US or Canada is included in your package cost. Once your trip is paid in full, you should receive your Kit at least 30 days prior to departure. For non-US customers, we email copies of the most important documents to you ahead of time then ship the Adventure Kit to the RV rental location for you to retrieve upon arrival in the US.
Little Park LLC, dba Tracks & Trails, its owners, agents, employees, and affiliated companies hereby give notice that they act only as agents for hotels, vehicle rentals, carriers, land operators, and suppliers of travel services, and assume no responsibility or liability whatsoever in connection with the operation, safety, condition, or service of any motor vehicle, aircraft, boat, other conveyance, inn, lodge, hotel, or campground which may be used wholly or in part by these independent contractors, for services to Tracks & Trails customers. Tracks & Trails, its employees, operators, and agents will not be responsible for any act, error, or omission, nor for any injury, loss, accident, delay, inconvenience, irregularity, or damage which may be occasioned by any cause whatsoever, including acts of nature, hazards associated with traveling in remote areas, civil disturbance, government restrictions, negligent behavior or failure of any means of conveyance to adhere to published itinerary.
The statements herein and the contract between travel customers and Tracks & Trails are made and entered into in Mesa County, CO. Any controversy or claim which cannot be settled amicably must be litigated either in a state court in and for Mesa County, CO, or in the U.S. District Court for the District of CO and shall be governed by the laws of Colorado. Tracks & Trails and each travel customer expressly waives the right to a jury trial and agrees that legal proceedings, if any, must be filed within one year following the date of trip completion. Each customer understands that Tracks & Trails accepts the customer’s booking in reliance upon the customer’s acceptance of these Terms & Conditions.
Please bring any complaints to our immediate attention. Do not wait until the trip is over! We take customer complaints very seriously and will try to correct any problems immediately.
Tracks & Trails