RV by lakeHere at the Tracks & Trails office, surveys are beginning to show up in the mail from this year’s clients who have just returned from their RV vacations.  We appreciate the time they have taken to complete these evaluations of our service, and we strive to use their suggestions to continually improve.  We ask how our suppliers are doing as well, and if there are problems, we check into them immediately.

 

Some of the comments we’ve received have been great, and we’d like to share a few of them:

  • We made “no wrong turns” with Tracks & Trails.
  • We would not have picked the activities on our own, but having made our selections and having it scheduled was the best.
  • The itinerary and travel kit were easy to follow and gave many good suggestions.  The cost was near what we would have spent without their great assistance.
  • From the moment you get your adventure kit you can see how professional the company is.
  • Picking the best but leaving the work up to the experts – thank you for a great vacation!
  • The look on the kids’ faces when we first saw our RV was priceless.
  • Tracks & Trails took all the headaches out of planning.  They were professional and effective in meeting our needs.
  • We will definitely use Tracks & Trails for our next trip.
  • The trip had just the right mix of small and large campgrounds, KOAs and state parks, and driving distances each day.

 

Our trip consultants are here to provide the best customer service, not only before your trip, but also for  clients  on the road.  This year, for instance, we’ve rearranged campgrounds and activities due to unusual amounts of snowpack and high water levels. We do everything we can to put your vacation back on track when those unavoidable “travel snags” occur – just one more reason to let us plan your next vacation.  We’re already beginning to book 2012 trips.  Give us a call if you want to count yourself among the many happy campers we’ve assisted – (800) 247-0970.

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